Privacy Policy

How we protect and handle your personal information

Last updated: June 28, 2025

1. Introduction

LNR Door Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website or services, you consent to the data practices described in this policy.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name and contact details (email, phone number, address)
  • Company name and business information
  • Service requirements and project details
  • Communication preferences
  • Payment information (processed securely through third-party providers)

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and location data
  • Browser type and version
  • Pages visited and time spent on site
  • Referring website information
  • Device information

3. How We Use Your Information

We use your information to:

  • Provide and improve our services
  • Respond to inquiries and provide customer support
  • Process orders and manage projects
  • Send service updates and important notices
  • Comply with legal obligations
  • Prevent fraud and ensure security
  • Analyze website usage to improve user experience

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information only in these circumstances:

  • Service Providers: With trusted third parties who assist in our operations
  • Legal Requirements: When required by law or legal process
  • Business Transfers: In connection with mergers or acquisitions
  • Consent: When you have given explicit permission
  • Safety: To protect rights, property, or safety

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Security measures include:

  • SSL encryption for data transmission
  • Secure servers and databases
  • Regular security assessments
  • Limited access to personal information
  • Employee training on data protection

6. Your Rights

Under applicable data protection laws, you have the right to:

  • Access: Request copies of your personal information
  • Rectification: Request correction of inaccurate information
  • Erasure: Request deletion of your personal information
  • Portability: Request transfer of your data
  • Restriction: Request limitation of processing
  • Objection: Object to certain types of processing
  • Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us using the information provided below.

7. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience. For detailed information about our cookie usage, please see our Cookie Policy.

You can control cookie settings through your browser preferences.

8. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy, or as required by law. Retention periods vary based on the type of information and business needs.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will delete the information promptly.

11. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated effective date.

13. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

LNR Door Solutions

Email: info@lnrdoorsolutions.co.uk

Phone: 0116 326 8088

Address: Leicestershire, United Kingdom

14. Data Protection Officer

For data protection matters, you may contact our Data Protection Officer at the contact information provided above.

15. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.